The incident took place on Sunday evening local time, before the departure of Flight 3411 from Chicago's O'Hare Airport to Louisville.
The incident caused an outcry on social media, with some calling for a United Airlines boycott, while many questioned why it was an Asian man who was singled out for the violent removal.
United Continental Holdings Inc. CEO Oscar Munoz said in a statement posted on Twitter Monday that the incident is “upsetting to all of us here at United.”